Answers to the most common questions. Still need one answered? Email us.
Starter packages: 7 business days. Professional packages: 10 business days. Enterprise: agreed at brief. Rush delivery (3 days) is available as an add-on for most formats.
E-commerce, SaaS, professional services, health and wellness, legal, property, hospitality, and consumer brands. We do not write for gambling, tobacco, or misleading financial products.
Starter: 2 rounds. Professional: 3 rounds. Enterprise: unlimited. A revision is a change to a delivered draft. If the brief changes significantly after delivery, that may be treated as a new project.
Yes. We write primarily for UK audiences but regularly produce copy for US, Australian, and European markets. We adapt the language, tone, and reference points for each market.
You receive a confirmation email immediately. Within one business day we send the project brief form. Once completed, we confirm your delivery date and work begins.
Yes. Send us your brand guidelines, existing copy samples, and any do-not-use words. We work from your style guide rather than inventing one.
From Professional level upwards, monthly retainers are available after a first project. These cover an agreed volume of copy per month at a fixed monthly rate.
Yes. We sign NDAs on request before any brief is shared. All client materials are treated as confidential by default.
4 Beacon Down Avenue, Plymouth, Devon, PL2 2RU, UK. All services delivered digitally.